Returns


Replacements

Our replacement guarantee lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a replacement.

Our replacement guarantee covers you for:

  • natural wear and tear
  • punctures
  • water damage

Our replacement guarantee will not cover you for:

  • fire damage
  • lost and theft
  • inability to inflate
  • change of colour

If you are covered under our replacement guarantee we will provide a replacement item, if we have the item in stock, within 2 working days (UK only) upon receipt of the address you would like the item to be sent to.

Sale Items

All sale items are covered under the 60 day replacement and exchange guarantee.

Refunds

It is company policy to not provide refunds. If you would like to contact us regarding a product you have bought, please do so below.

Exchanges

Our exchange guarantee lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

Our exchange guarantee covers you for:

  • change of colour
  • change of style

An admin fee of £15 will be charged for all exchanges. Lazy & Chill UK will organise a collection of the unwanted item(s) and delivery of the new item(s). The unwanted item(s) must be:

  • unopened and it's original packaging
  • no signs of usage or damage to the product
  • no signs of usage of damage to the packaging

If the unwanted item(s) do not fit the above description, then our exchange policy is void. We will be in touch with you via email/phone if this occurs.

Any differences in price will be refunded/charged.

Contact us regarding a purchase